Last Modified: March 20, 2024

Introduction to Our Terms of Service

Welcome and thank you for choosing to use our Services and Apps. These Terms of Service (“Terms”), along with our Privacy Policy and Refund Policy, form a legally binding agreement between you (either an individual or an entity) and us regarding your use of our Services and Apps. By accessing, browsing, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms in their entirety, you should not use our services. If you are using the services on behalf of an organization, you affirm that you have the authority to bind that organization to these Terms, and “you” and “your” herein refer to that organization.

General Prohibitions

You agree not to do-or attempt to do-any of the following:

  • Probe, scan, or test the vulnerability of any Real Vision system or network or breach any security or authentication measures;
  • Access, tamper with, or use non-public areas of Real Vision, Real Vision’s computer systems, or the technical delivery systems of Real Vision’s providers;
  • Decipher, decompile, disassemble or reverse engineer any of the software used to provide Real Vision;
  • Interfere with, or attempt to interfere with, the access of any user, host or network, including sending a virus, overloading, flooding, spamming, or mail-bombing Real Vision
  • Access or search Real Vision or download any intellectual property from Real Vision through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than our publicly supported interfaces;
  • Plant malware or use Real Vision to distribute malware;
  • Send any unsolicited communications, promotions, advertisements or spam;
  • Send altered, deceptive or false source-identifying information, including “spoofing” or “phishing”;
  • Post or transmit anything that is fraudulent or misleading, or that infringes on others’ rights;
  • Impersonate or misrepresent your affiliation with any person or entity;
  • Violate the privacy of others;
  • Violate any applicable law or regulation; or
  • Encourage or enable any other individual to do any of the above.

Although we’re not obligated to monitor access to or use of Real Vision or your content or to review or edit any of your content or the intellectual property of other Real Vision users, we have the right to do so for the purpose of operating Real Vision, to ensure compliance with these Terms, or to comply with applicable law or other legal requirements. We reserve the right, but are not obligated, to remove or disable access to any of your content, at any time and without notice, including, but not limited to, if we, at our sole discretion, consider any of your content to be objectionable or in violation of these Terms. We have the right to investigate violations of these Terms or conduct that affects Real Vision. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.


Modifications to Terms

We may, at our discretion, update or change these Terms at any time to reflect changes in our services, changes in the law, or for other reasons. If we make changes, we will notify you by revising the date at the top of these Terms and, in some cases, we may provide you with additional notice. Your continued use of our services after any changes become effective binds you to the new Terms.

Subscription Services and Payments

Our services may include subscription-based offerings with recurring payments. Subscriptions can be managed and canceled through your account settings on the respective platform (Apple App Store, Google Play, etc.). We provide detailed information on initiating, managing, and canceling subscriptions, including trial periods. Payments for subscriptions are processed either directly by us or through a third-party payment processor. It’s important to review the terms of your subscription periodically.

User Accounts, Information, and Responsibilities

To enhance your experience with our services, you may create a user account either directly through our services or by linking a third-party account. By creating an account, you agree to (a) provide accurate and current information about yourself, (b) maintain the security of your account by not sharing your password with others and restricting access to your account and your computer or mobile device, (c) promptly notify us if you discover or otherwise suspect any security breaches related to our services, and (d) take responsibility for all activities that occur under your account and accept all risks of unauthorized access.

Content Ownership and Responsibility

You retain ownership of any content you submit, post, display, or otherwise make available on our services. By posting Your Content, you grant us a worldwide, royalty-free, non-exclusive, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such content in connection with our services. You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to Your Content and that Your Content does not and will not infringe, violate, or misappropriate any third-party rights.

Prohibited Conduct

You agree not to engage in, or attempt to engage in, any of the following activities: (a) accessing, tampering with, or using non-public areas of our services, our computer systems, or the technical delivery systems of our providers; (b) probing, scanning, or testing the vulnerability of any system or network or breaching any security or authentication measures; (c) interfering with or disrupting any user, host, or network, for example by sending a virus, overloading, flooding, spamming, or mail-bombing our services; or (d) conducting any unlawful activities through our services.

DMCA/Copyright Policy

We respect copyright law and expect you to do the same. It’s our policy to terminate those accounts that repeatedly infringe or are believed to be repeatedly infringing the rights of copyright holders. If you believe that an Real Vision product infringes your copyright, please contact Real Vision copyright agent at


We may suspend Real Vision or terminate your access to and use of Real Vision, at our sole discretion, at any time and without notice to you. For example, we may suspend or terminate your use if you are not complying with these Terms, or use Real Vision in any way that would cause us legal liability or disrupt others’ use of Real Vision. If we suspend or terminate your use, we will try to let you know in advance and help you retrieve data, though there may be some cases (for example, repeatedly or flagrantly violating these Terms, a court order, or danger to other users) where we may suspend immediately. You may cancel your account at any time by sending an email to


Disclaimer of Warranties; Limitation of Liability

We provide our services on an “as is” and “as available” basis. We do not guarantee that our services will always be safe, secure, or error-free, or that our services will always function without disruptions, delays, or imperfections. To the extent permitted by law, we expressly disclaim all warranties, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. In no event will we be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with these terms or from the use of or inability to use our services.


You agree to defend, indemnify, and hold us harmless, including our affiliates, officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including without

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